Frequently Asked Questions

White label is the process of customizing ready-made products with your logo and artwork. It allows for very low minimums. 

Custom Private Label starts with a stock formula and then that formula is customized according to different specifications. The end result is a product that is still custom, but the time from start to finish is less, and the development cost is also less. 

Contract Manufacturing is the process of making a product under a customer's unique specifications. The customer might already have a formula for the product, or the project could be starting from just an idea and needs to go through a development phase. 

Absolutely! Most of our customers don't have a formula to begin with, but we can still help. We have plenty of formulas to get your project started, and we can even create one just from you. You can bring us an idea, a product you like, or just a list of ingredients, and that's enough to get started. 

Absolutely! You have an excellent head start. After signing an NDA, we can start working on creating samples from your formula. If you want, we can also work on improving it, or on reducing the cost. 

Explore BeautyBank for a diverse selection of stock products, fill out an RFQ form, and receive expert assistance. The procedure is clear and uncomplicated:

1. Browse through BeautyBank to select your desired products and submit an RFQ form with your product choices and required quantities.
2. A BeautyFaktory Private Label Specialist will contact you to confirm your order, including artwork and specific shipping details.

That's all there is to it! We take care of everything – from production to labeling. Your customized skin or hair care products will be shipped directly to your warehouse, distribution center, or any specified location, ensuring a seamless process from start to finish.

We offer a wide range of private label skincare products, including hair care, body care, facial care, and spa treatments. Our products are made in the USA using safe and high-quality ingredients. They are cruelty-free, paraben-free, sulfate-free, and phthalate-free. Some of our products are also vegan-friendly and organic.

Our hair care products include shampoos, conditioners, hair masks, and styling products that cater to different hair types and concerns. Our body care products include body washes, lotions, scrubs, and oils that nourish and hydrate the skin. Our facial care products include cleansers, toners, serums, creams, masks, and oils that target various skin concerns such as acne, aging, dryness, and sensitivity. Our spa treatments include massage oils, body wraps, and aromatherapy products that provide a relaxing and rejuvenating experience.

We are committed to providing high-quality products that meet your needs and expectations. Whether you are looking for a specific product or need help creating a customized skincare line for your business, we are here to help. If you have any questions or need further assistance, please don’t hesitate to contact us. We look forward to working with you!

Our private label pricing includes the formula, packaging, and labels (design and print). There are no hidden fees or extra charges.

Absolutely! We provide the option to try samples of our products before making a purchase. You can conveniently order these samples directly from our website. Samples are typically provided in vials or alternative sample packaging. Please note that samples are not available for private labeling.

Yes, you can order unlabeled products from BeautyFaktory. However, you will need to sign a legal release form stating that you understand that the product is not labeled and that you assume all responsibility for any adverse reactions or other issues that may arise from using the product. This is an important step to protect yourself and your business from any potential liability.

Yes, you can supply your own packaging for orders with 250+ units per product, and we will fill it for you. Please contact us before placing your order to discuss the details and requirements.

Yes, we specialize in custom formulations that meet your specific needs and preferences. Our team of experts can help you create a unique and effective skincare line that stands out in the marketplace. Whether you are looking for a specific product or need help creating a customized skincare line for your business, we are here to help. Please contact us to discuss your project and learn more about our custom formulation services.

 The processing time for private label orders is typically around 2 weeks, excluding weekends. However, larger orders may require additional time for production. The shipping time depends on your location and the shipping method you choose. You will receive a tracking number once your order is shipped.

Yes, simply provide us with your artwork files. If you need design services, BeautyFaktory has an in-house designer who will design your labels.  Once designs are finalized, we will send you a mockup of the labels for your approval before printing them.

No, we do not offer dropshipping services at this time. You will need to handle the shipping and delivery of your products to your customers. 

Our products have a shelf life of 12-24 months, depending on the type of product. Fresh batches are made constantly, ensuring that they reach you with their full shelf life intact.

No, you don’t need any experience or knowledge to start your own skincare line with us. We are here to guide you through the process and provide you with high-quality products that meet your needs and expectations. Whether you are an industry expert or a newcomer, we will help you bring your skincare vision to life.

For labeled products, we have a minimum order quantity of 100 units per product for private label orders, depending on the unit size. This applies regular-sized products.  Contact us for bulk sized pricing. 

The shipping cost depends on your location and the weight of your order. You can find the shipping cost directly on our website when you add products to your cart. If the shipping cost is too high for your international order, we can try to look for other shipping companies to find the best price for you.

Our business hours are from Monday to Friday, 9 am to 5 pm EST. During this time, our team is available to assist you with any inquiries, orders, or support you may need. You can contact us by phone, email, or live chat on our website. If you have any questions or require assistance outside of these hours, please feel free to leave us a message, and we will get back to you promptly during our next business hours.

 No! We do not offer products with SPF at this time, nor do we offer other products with Over the Counter drug ingredients. 

Then we don't need to use them in your product. There are many other alternatives, including natural and non-toxic ingredients. 

You can definitely export the products we make. We can help you obtain the necessary documents that you will need to properly register the products with the local health authorities. 

The prices for our products vary based on factors such as the product, quantity, and packaging chosen. To view the specific prices, please visit our website beautyfaktory.com and select the desired product. The pricing details will be available once you click on the product of your choice.

Certainly! When working with our private label service, you will have the flexibility to change the names of the products according to your preferences.

Since we are working with customized products, we do not offer refunds due to a change of mind.  That is why we recommend ordering samples to make sure you like the products. In the unlikely case of faulty products we will replace your items.  

If you don’t receive an email from our team within 24 hours of placing your order, please check your spam folder. If you still can’t find it, please contact us at support@beautyfaktory.com and we will resend it to you.